Talking research

The Future of Market Research Is AI-Powered — But Still Undeniably Human

  • By Alex Frankel Schorr
  • September 10, 2025
  • 3 min
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From the very beginning, Getwizer was built on a simple belief: the best market research comes from blending automation and AI with human expertise. Long before today’s breakthroughs in generative and agentic AI, we designed our platform to combine the speed and scale of technology with the context, nuance, and judgment of experienced researchers.

That philosophy has never been more relevant than it is today.

AI as a Partner, Not a Replacement

The recent wave of AI innovation has sparked excitement—and anxiety—across industries. In market research, much of the conversation has centered on automation: faster data collection, quicker reporting, cheaper outputs. But that only tells half the story.

AI is no longer just a productivity tool. It’s becoming a thinking partner. It can flag anomalies, highlight patterns, and even provide draft narratives around the data. Yet, the role of the researcher is not diminished. It’s elevated.

The Evolving Role of the Researcher

The researcher’s job has always been to make sense of complexity: to understand people, cultures, and markets in all their nuance. What AI does is remove much of the repetitive legwork—cleaning responses, scanning for demographic splits, or manually creating tables—so researchers can focus on the higher-value work of interpretation and storytelling.

Instead of sifting endlessly through cross-tabs, researchers can now ask bigger questions: What does this mean for the brand? For the category? For the culture around it?

This is where human judgment shines. Cultural context, empathy, and strategic thinking cannot be automated. They remain the bedrock of meaningful insights.

Built Into Our DNA

At Getwizer, we’ve believed in this interplay between human and machine from Day 1. Every tool we build is designed to balance automation with expertise, ensuring AI accelerates and scales insight generation without losing the humanity that makes those insights valuable.

Our technology doesn’t replace researchers—it empowers them. It’s this fusion that allows us to move “light years ahead” while still keeping research grounded in what really matters: understanding people.

The Road Ahead

Looking forward, we see the future of market research not as AI-driven or human-led, but as the seamless integration of the two. AI will continue to advance—becoming sharper, faster, and more context-aware—but it will always need human partners to translate outputs into action, nuance into narrative, and data into decisions.

At Getwizer, this has always been our approach, and it will continue to define how we shape the future of insights.

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